More and more companies are therefore already switching to a VoIP telephony solution. Samson IT, together with Xelion, has developed a link between Xelion and TOPdesk. By linking TOPdesk to Xelion, users can call with VoIP and use Xelion directly from TOPdesk.
Benefits of Xelion
- The most comprehensive hosted telephony solution priced per user, all functions included
- Designed as desktop first solution with headset but supports hardphones to
- Enables remote workers with softphone (Windows & OSX) or mobile app (IOS & Android).
- Work and call everywhere as if you were in the office
For more information about Xelion click here.
Benefits of the integration between Xelion and TOPdesk
- Synchronise TOPdesk organisations & contacts with the Xelion addressbook enabling direct caller recognition
- Opens TOPdesk registration card when recieving an incoming call
- Improve customer satisfaction due to direct customer identification
For more information about the integration between Xelion and TOPdesk use the links below