Xelion – TOPdesk Connector

Solution created by Samson-IT

Xelion Phone System is a comprehensive Dutch business VoIP solution. VoIP telephony is the business communication of the future.

Price Paid
Hosting availability SaaS
Consultancy Optional
Additional requirements Xelion VoiP solution
Available languages Dutch, English and German
Region availability Worldwide (remote), support during Dutch office hours (CET)


More and more companies are therefore already switching to a VoIP telephony solution. Samson IT, together with Xelion, has developed a link between Xelion and TOPdesk. By linking TOPdesk to Xelion, users can call with VoIP and use Xelion directly from TOPdesk.

Benefits of Xelion

  • The most comprehensive hosted telephony solution priced per user, all functions included
  • Designed as desktop first solution with headset but supports hardphones to
  • Enables remote workers with softphone (Windows & OSX) or mobile app (IOS & Android).
  • Work and call everywhere as if you were in the office

For more information about Xelion click here.

Benefits of the integration between Xelion and TOPdesk

  • Synchronise TOPdesk organisations & contacts with the Xelion addressbook enabling direct caller recognition
  • Opens TOPdesk registration card when recieving an incoming call
  • Improve customer satisfaction due to direct customer identification

For more information about the integration between Xelion and TOPdesk use the links below

Knowledgebase Product website