Description
Introducing xBridge360, the ultimate integration solution between the TOPdesk Asset Management and IBM MaaS360. Seamlessly synchronize your corporate devices to ensure that your TOPdesk assets are always up-to-date with the latest information from MaaS360.
Key Features of xBridge360:
- Automated Data Sync: Effortlessly auto-populate your TOPdesk CMDB with detailed and accurate data from IBM MaaS360, reducing manual effort and minimizing the risk of outdated or incorrect information.
- Enhanced IT Service Management: Improve decision-making and service delivery by ensuring that your IT teams have access to the most current and comprehensive asset information.
- Compliance and Auditing: Maintain compliance and prepare for audits with a consistently accurate inventory of IT assets.
Data Fields Imported into TOPdesk from MaaS360:
- maas360DeviceID: Unique identifier for the device in MaaS360.
- deviceName: The name assigned to the device.
- customAssetNumber: A custom identifier for the asset.
- ownership: Indicates whether the device is corporate-owned or BYOD.
- deviceOwner: The owner of the device.
- username: The username associated with the device.
- emailAddress: The email address linked to the user.
- platformName: The platform or operating system the device is running.
- sourceID: Identifier for the source system.
- deviceType: The type or category of the device (e.g., smartphone, tablet).
- manufacturer: The manufacturer of the device.
- model: The model of the device.
- osName: The operating system name.
- osServicePack: The service pack or OS version details.
- imeiEsn: The device’s IMEI or ESN number.
- installedDate: The date the device was installed or registered in MaaS360.
- lastReported: The last date the device reported to MaaS360.
- installedDateInEpochms: The installation date in epoch milliseconds.
- lastReportedInEpochms: The last reported date in epoch milliseconds.
- deviceStatus: The current status of the device (e.g., active, inactive).
- maas360ManagedStatus: Indicates whether the device is managed by MaaS360.
- udid: The unique device identifier.
- wifiMacAddress: The MAC address of the device’s Wi-Fi adapter.
- mailboxDeviceId: The ID of the device in the mail system.
- mailboxLastReported: The last date the device reported to the mailbox system.
- mailboxLastReportedInEpochms: The last reported date in epoch milliseconds for the mailbox.
- mailboxManaged: Indicates if the device is managed by the mailbox system.
- isSupervisedDevice: Indicates if the device is supervised.
- testDevice: Identifies whether the device is used for testing purposes.
- unifiedTravelerDeviceId: The device ID in the unified traveler system.
xBridge360 is the key to ensuring your TOPdesk environment is enriched with reliable, up-to-date IT asset information, enabling better IT service management, compliance, and decision-making.