Ligo Bots Integration with TOPdesk

Solution created by Ligo Cloud

Start customer service using a chatbot.

Through this integration, you will be able to open, consult, update and approve requests.

Price Paid
Hosting availability SaaS, Continuous deployment, On-premises on Virtual Appliance
Consultancy Required
Available languages Portuguese
Region availability Brazil
https://ligo.cloud/
mariele.costa@code7.com
KI 16270

Description

Ligo Bots Integration with TOPdesk

Configure and publish your chatbot on a drag-and-drop platform
Design your chatbot quickly and simply by dragging and dropping modules, without coding. Then publish your finished bot with just one click.

Humanize your robot with Artificial Intelligence and built-in curation
Create AI-powered chatbots that use NLP (Natural Language Processing) and NLU (Natural Language Understanding). This makes it much easier to understand and respond to interactions with your customers.

Analyze your performance with real-time and customized reports
View dashboards with the main metrics of your automated service, monitor your results and generate business insights.

Native Integration with TOPdesk

Create text and voice bots, with Artificial Intelligence (AI), easily and intuitively. Offer more personalized interactions for your customers, across different channels.

Our native integration with TOPdesk makes it easy to create and edit your integrated bots