Solution created by TOPdesk

Let your employees shop for the products you’ve made available to them.

Price Paid
TOPdesk version 9.08.014
Hosting availability SaaS, On-premises on Virtual Appliance
Consultancy Optional
Additional requirements Excellent Package
TOPdesk or unknown
TOPdesk or unknown


The Webshop allows your employees to have a shopping experience when requesting products they need for their daily job.

Simply show items that are already registered in TOPdesk to them in a visual way. Allow your users to order everything in one go, then take care of the order handling by using a different workflow per product where needed.

Webshop features

  • Choose which products to show
  • Set up a workflow per product
  • Create a 2 level product categorization
  • Give extended product information
  • Create forms to request extra information
  • Allow some employees to order for others

Makes use of TOPdesk Modules:

  • Item Management for all Webshop products
  • Change Management to setup the workflow
  • Self Service Portal to see the order status
  • Self Service Portal to let managers approve or reject orders