Description
This integration is an automated one-way integration between Visma | Raet Youforce and TOPdesk. Relevant personal and branche or company information in Youforce is synchronized with TOPdesk. The integration is both useful for TOPdesk internal support and MSP’s. The sync can be triggered (live updates) or scheduled (bulk data). We are an official Visma | Raet Youforce partner.
What are the benefits?
- The integration reduces intensive manual work, saving you time an money
- No more typos
- TOPdesk information is up to date
- Easy to setup and low maintenance
What do we synchronize?
- Persons
- Branches (internal support) or companies (external support)
On- and offboarding of personnel
The Youforce connector can also be used in combination with the JML Process Module (Dutch: IDU Proces Module). For more information click here.
For example when a new employee starts on a specific date, Youforce sends the necessary personal data, job profile and starting date to our platform Qixium. Qixium processes the data and triggers a new extensive change in TOPdesk with a number of activities. The change starts in time and contains the correct amount of activities for the onboarding. Some of the activities can be automated, for example by creating accounts or adding persons to permission groups in Microsoft Entra (Azure AD). Updating data fields in Youforce is also an option.
Screenshots
- Youforce connection in platform Qixium
- Data transformation in platform Qixium
- Personal information in TOPdesk after sync
About Scope4mation
As service automation and integration specialist for TOPdesk we support your organisation with solutions to get the most out of TOPdesk. For our story and solutions click here.
More information or a demo? Contact us via sales@scope4mation.com.