Description

The TrackTable platform
TrackTable is a platform that connects with customers and suppliers in a Hub-and-Spoke model. TrackTable is the center of a network, to which many systems can be connected in a very simple way.

TrackTable has the following advantages:

• Pair once
• Existing data is leading
• Data transformation
• Automatic synchronization data
• Optimization of processes
• Smaller dispute list
• 100% data delivery guarantee
• Fail back

TrackTable shares information digitally between customer and supplier. TrackTable optimizes the communication and the process between the customer application, TOPdesk, and the supplier application. By using the action sequence data from TOPdesk will be send to TrackTable, TrackTable communicates back to the API from TOPdesk to update the information.  By inflight transformation of information, ensuring that the receiving party gets the information as they need to have, which they can directly use without any other adjustments.

The strength of TrackTable
The strength of the TrackTable platform is that the current processes of the parties involved do not need to be adjusted.

The platform provides a structure and formalization of the communication between the parties. A link only needs to be made once. From TrackTable, information exchange between several affiliated companies is possible, while maintaining current business processes.

Safety by design
TrackTable maintains an audit log where you can see what data you have sent and what your partner has received. You can activate and set this log for each relation. In this way you can always check whether what you have sent or received has been translated correctly. The maximum duration to maintain the audit log data is 30 days.
For security and big-data concept, TrackTable does not store detailed data in the audit log, only the metadata. For organizations it is possible to turn on the audit log function, then all data will be saved with a chosen relationship. When the audit log is turned off, all details of this relationship are deleted.

Ketenstandaard
For Dutch customers and suppliers who are part of the ketenstandaard but the party you need to communicate with, is not, no problem. TrackTable is member of the ketenstandaard and as such we can translate the ketenstandaard message structure to the information as required by the receiving party, albeit the customer or the supplier.

More information
For more information, please look at www.tracktable.nl