Connect Jira and TOPdesk to help all your teams work better together
1. Integrate Jira and TOPdesk
This integration offers you the possibility to create Jira issues in TOPdesk and TOPdesk incident/changes in Jira
2. Trigger a TOPdesk change within your Jira workflow
Create a TOPdesk change by transitioning a Jira issue. Admins can configure what fields get copied to TOPdesk.
3. Use pre-filled action sequences to create Jira issues
Download pre-filled action sequences to import in TOPdesk. The action sequence results in automatically created Jira issues.
This app has been developed in collaboration with beta customers and in coordination with TOPdesk.
The integration supports:
(1) Creating TOPdesk incidents and changes from Jira.
(2) Creating Jira issues from TOPdesk with action sequences.