TOPdesk Jira Integration

By Avisi Apps

This integration supports creating TOPdesk incidents and changes initiated from Jira.

Price Paid
Hosting availability SaaS
Consultancy Not required

Description

Connect Jira and TOPdesk to help all your teams work better together

1. Integrate Jira and TOPdesk

This integration offers you the possibility to create Jira issues in TOPdesk and TOPdesk incident/changes in Jira

2. Trigger a TOPdesk change within your Jira workflow

Create a TOPdesk change by transitioning a Jira issue. Admins can configure what fields get copied to TOPdesk.

3. Use pre-filled action sequences to create Jira issues

Download pre-filled action sequences to import in TOPdesk. The action sequence results in automatically created Jira issues.

More information?

This app has been developed in collaboration with beta customers and in coordination with TOPdesk.

The integration supports:

(1) Creating TOPdesk incidents and changes from Jira.

(2) Creating Jira issues from TOPdesk with action sequences.

The next thing on the roadmap of the Avisi Development team is to sync the status of Jira issues and TOPdesk incidents and changes. More information can be found here.

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