TOPdesk Assets & Rooms

Discover TOPdesk Assets & Rooms, the smart solution for ensuring that notifications about rooms and assets are immediately and easily directed to the right department. This innovative product is the evolution of TOPdesk “Client Support,” which has already saved a lot of time and frustration in healthcare by handling non-care-related notifications—such as faulty equipment or facility issues—quickly and efficiently.

How does it work?
With a unique QR code for each room or asset (e.g. meeting rooms & equipment, care units, printers, coffee machines, etc.), employees can make a report directly on site. Simply scan the QR code with a smartphone, choose the type of issue from the menu, and the report is automatically sent to the correct department. This lowers the threshold for reporting problems and ensures the work of employees in other roles is not disrupted.

Benefits for your organization:
Efficiency:
Reports go directly to the right department without the need for intermediaries. Time-saving: In healthcare, this means more hands available for care; in other sectors, less distraction and faster problem resolution. Avoid duplicate reports: Employees can immediately see if an issue has already been reported, preventing double work. Ease of use: Anyone with a smartphone can easily make a report—no training required! Direct at the source: Reports are created at the location where the issue occurs.

Application areas:
Healthcare institutions: More focus on care, less time spent on facility or technical notifications. Offices: Quickly report malfunctions in meeting rooms, equipment, or facilities. Education: Students and teachers can immediately report problems in classrooms or with equipment. Logistics & warehouses: Immediate reporting of defects or disruptions on the work floor.

With TOPdesk Assets & Rooms, you keep your organization running optimally. Relieve your staff, increase productivity, and improve service—exactly where it’s needed.

Implementation:
Implementation is provided by QR Connect.

Want to know more?
Contact us and discover how TOPdesk Assets & Rooms can strengthen your organization!