Description

TOPdesk customers can easily integrate TestMonitor in their service processes. Test issues reported by users in TestMonitor will be integrated in the TOPdesk dashboard. Linked issues to a TOPdesk call have a reference that can be found in TestMonitor. By clicking on the reference you will be directed to your TOPdesk call right away. You have a structured overview of all user issues.

Benefits from the solution

• Integrate your results of Testing with TOPdesk
• A single-click transfer solution
• Create better TOPdesk calls with issue descriptions, impact, and relevant screenshots
• Avoid the hassle of downloading and uploading attachments between applications

About TestMonitor

Whether you’re implementing enterprise software, building a quality app, or just need a helping hand in your test project, TestMonitor has you covered. It allows you to define, design, plan, and run tests along with test results tracking, built-in issue management, and extensive reporting.

Want to know more?

Head over to our TOPdesk integration page for more details, including configuring the TOPdesk connector.
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