TOPdesk customers can easily integrate TestMonitor in their service processes. Test issues reported by users in TestMonitor will be integrated in the TOPdesk dashboard. Linked issues to a TOPdesk call have a reference that can be found in TestMonitor. By clicking on the reference you will be directed to your TOPdesk call right away. You have a structured overview of all user issues.
Benefits from the solution
- Integrate your User Acceptance Testing with TOPdesk
- A single-click transfer solution
- Create better TOPdesk calls with issue descriptions, impact, and relevant screenshots
- Avoid the hassle of downloading and uploading attachments between applications
. It allows you to define, design, plan, and run tests along with test results tracking, built-in issue management, and extensive reporting.