Synchronize Medical Technology from Ultimo to TOPdesk

Solution created by Yenlo

This integration automates the periodic synchronization of medical technology data from Ultimo to TOPdesk.

Price Paid
Hosting availability SaaS
Consultancy Required
Additional requirements TOPdesk Asset Management Module
Available languages Dutch, English
https://www.yenlo.com/nl/technologie/connext-go/
sales@yenlo.com

Description

Automate the synchronization of medical technology data from Ultimo to TOPdesk, ensuring seamless incident reporting and management. Eliminate the manual, time-consuming process of keeping medical technology records consistent between Ultimo and TOPdesk.

Benefits

Outcome

  • Efficient incident reporting
  • Error reduction
  • Simplified interdepartmental coordination
  • Streamlined workflows
  • Enhanced user experience

Beneficiaries

  • Service engineers
  • IT managers
  • Healthcare institutions

Explanation integration

This integration automates the periodic synchronization of medical technology data from Ultimo to TOPdesk. It requires the operational status of the TOPdesk Asset Management Module. The “Medical equipment” template must be installed in the Asset Management Module of TOPdesk, a step facilitated by Yenlo during the configuration. Essential attributes are synchronized to facilitate singular incident management for medical technology and IT in TOPdesk. This integration seamlessly collaborates with “BID-00228 – Singular Incident Management for Medical Technology and IT.

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