Description
Automated integration enriches Ultimo’s medical tech with software data, empowering engineers with vital insights, streamlining workflows.
Benefits
Outcome
- Streamlined operations
- Reduced incidents
- Enhanced interdepartmental collaboration
- Cost reduction
- Improved user experience
Beneficiaries
- Service engineers
- IT managers
- Healthcare institutions
Explanation integration
This integration schedules and syncs critical IT software assets from TOPdesk to Ultimo, associating them with medical technology. It efficiently transmits only vital updates, minimizing strain on both platforms. Crucial data exclusively for IT software assets is sent from TOPdesk to Ultimo, empowering service engineers in Ultimo for proficient medical technology management. This maintains a clear division of responsibilities, aligning with the healthcare institution’s preferences.
Triggers for this integration are changes in IT software assets in TOPdesk. Only the most crucial information is relayed, ensuring service engineers have pertinent details about medical technology. Data flows from TOPdesk to Ultimo, enhancing understanding of medical technology. This empowers service engineers with a comprehensive perspective on IT software assets linked to specific medical technologies. Essential fields linked to IT software assets are synchronized from TOPdesk to Ultimo, providing critical information for Ultimo’s service engineers to adeptly oversee medical technology.