With SolarWinds MSP N-central, you manage complex networks with tens of thousands of devices.
The N-central and TOPdesk integration automates N-central issues with TOPdesk’s incident management.
How the SolarWinds MSP N-central and TOPdesk integration works
- N-central detects an issue and automatically creates a detailed incident in TOPdesk
- N-central updates the issue (update/close/reopen) and updates the TOPdesk incident
The N-central issue can include customer and device information. You can set up several TOPdesk fields automatically.
For more information about N-central, please visit SolarWinds MSP N-central.
What customers say about the integration
One of our MPS customers: “Our company monitors around 7500 assets at customers, including servers. N-central detects, on average, around 60 issues per day.
The administrative processing load was about 5 minutes per incident. Now that we have fully automated this process, we save about 80 hours a month in administrative work.”