Description
“SelfGuide is the #1 tool for software instructions, user guides, and training, all in one uniform format. Quickly create and update content for all software applications, manage everything centrally, seamlessly integrate with existing systems, or push instructions context-sensitive within other systems. With SelfGuide, employees always have access to the right information from any device, enabling them to perform their work to the best of their ability.”
Benefits integration:
- Create knowledge items rapidly
- Keep items updated automatically
- Facilitating user feedback professionally
- Solving calls more efficiently
- Stimulating mutual knowledge sharing.
Video’s or screenshots:
https://www.youtube.com/watch?v=lEM2uEsJN8k&feature=youtu.be
Pricing details:
Explain one-off costs*
Paid
Explain your pricing model
– Partner software costs/ subscriptions*:
www.selfguide.com/en/pricing
Consultancy:
Explain what customers can expect in terms of process when they
show interest towards a solution*
– Partner consultancy needed: No
-TOPdesk consultancy needed: No
Additional requirements:
Are there additional requirements?
Which TOPdesk modules are needed:
Required TOPdesk version:
Latest version, with TOPdesk KB API
Support details:
support@selfguide.com
www.selfguide.com/en/support
Region availability:
The Netherlands (on-site and remote), worldwide (remote). Live support during Dutch office hours (CET).
Available languages:
Dutch and English
Limitations of the solution*:
e.g. solution is not bi-derectional