SCOM – TOPdesk Incident Integration

Price	Paid
TOPdesk version	TOPdesk 6 and up
Hosting availability	SaaS
Consultancy	Required
Available languages	Dutch and English
Region availability	The Netherlands (and worldwide remote) with support during Dutch office hours (CET)

Description

From Microsoft System Center Operation Manager we register and process SCOM incidents in TOPdesk. Registered TOPdesk incident information is being updated in SCOM!

What are the benefits?

Automates and integrates operational incident process in TOPdesk
Easy setup and maintenance
Reduces intensive manual work
Cost reduction
Scenario (Qixium) benefits:
- Delivered as a service
- Scenario insights
  - Dashboard
  - Exclusions (easy tasks, resends, ignore functionality)
  - Statistics
- Full focus on TOPdesk integrations
- Strong TOPdesk – Scope4mation partnership
- Can easily be expanded (and combined) with other TOPdesk-related scenarios

Curious for more information or do you have questions?

Do you want more information or a demo? Visit our website or contact us via sales@scope4mation.com .

A complete motivation of our ‘SCOM – TOPdesk Incident Integration’ scenario (ENG/NL) can be found here: https://scope4mation.com/#DATALINK