WhatsApp Integration

By SaySimple

Use the power of WhatsApp for better customer conversations.

Price Paid
TOPdesk version TOPdesk november 2017 and up
Hosting availability Continuous deployment, On-premises
Consultancy Required

Description

SaySimple allows you to use messaging apps, like WhatsApp, in such a way that they add value to your customer experience and thus to your bottom line. Being in a constant conversation with your customers allows you to work more efficiently and spot sales opportunities more easily.

Combining WhatsApp with the software of TOPDESK is a win-win: both put the conversation first to reach higher customer satisfaction levels.

Benefits of the Whatsapp integration

  • Increase customer experience by meeting the needs of your target audience
  • Reduce the workload on your servicedesk: less emails and calls
  • Be able to respond quickly and increase customer satisfaction
  • Have better customer conversations, and spot sales opportunities more easily
  • Enrich conversations with images, video, audio and PDF
  • Seamless integration with your existing TOPdesk environment.