SaySimple allows you to use messaging apps, like WhatsApp, in such a way that they add value to your customer experience and thus to your bottom line. Being in a constant conversation with your customers allows you to work more efficiently and spot sales opportunities more easily.
Combining WhatsApp with the software of TOPDESK is a win-win: both put the conversation first to reach higher customer satisfaction levels.
Benefits of the Whatsapp integration
- Increase customer experience by meeting the needs of your target audience
- Reduce the workload on your servicedesk: less emails and calls
- Be able to respond quickly and increase customer satisfaction
- Have better customer conversations, and spot sales opportunities more easily
- Enrich conversations with images, video, audio and PDF
- Seamless integration with your existing TOPdesk environment.