Prepaid Services

By TOPdesk

Fully integrate your Prepaid Services within Call Management.

Price Paid
TOPdesk version 10.04.007
Hosting availability SaaS, Continuous deployment
Consultancy Not required
TOPdesk or unknown
TOPdesk or unknown


Do you provide your customers support based on a Prepaid Services contract? This solution allows your operators to quickly check their balance and update their account when needed.

Simply create a Prepaid Services account for your customer and let your operators decide when to write spent time on it. Not enough balance left? The solution also allows you to easily add balance to the account.

Features Prepaid Services

  • Fully integrated with Call Management
  • Create a Prepaid Services account for your customer
  • Automatically update the balance through spent time
  • Quickly check whether the customer still has enough balance on their account
  • Add balance to a Prepaid Services account whenever needed
  • Get an overview of the history of balance changes per customer



  1. Prepaid Services API documentation
  2. Prepaid Services configuration manual
  3. Strippenkaart configuratiehandleiding