Go2the.cloud – helping companies with Digital Transformation and Innovation
Go2the.cloud is driven by Cloud technology and global change. With modern and affordable technology, we help companies with Digital Transformation and innovation. We have partnered with companies such as Microsoft, Amazon Web Services (AWS) and Google and leverage their technologies for our customers to transform and use cloud-based IT solutions. Our customers therefore benefit from cost savings, more flexibility and a more predictable, sustainable and effective business model, without any big upfront investments.
Together with TOPdesk and IPsoft we have developed Amelia, the affordable Digital Service Desk Employee integrated with TOPdesk’s ITSM software. This solution is offered as a service (SaaS) and based on IPsoft’s Amelia, an Artificial Intelligence (AI) solution that interacts with humans via Conversational AI, automates and takes over routine work by quickly handling customer questions and requests. Amelia is currently ‘the most human artificial intelligence available’ and offered as an integration with TOPdesk’s ITSM software.
Amelia is currently taken into production by a select group of international TOPdesk customers from different sectors. This solution will be widely available via its General Release as of January 2020.
Want to learn how you can benefit from our solutions and services? Contact us to learn more.
Solutions provided by Go2the.cloud – helping companies with Digital Transformation and Innovation
Chatbot Amelia – Digital Service Desk Employee
Be the first to rate this!Our <a href="https://www.go2amelia.com">Digital Service Desk Employee</a>, a highly intelligent virtual chatbot, powered by the Cognitive Agent Amelia, frees up IT Service Desk staff so they can focus on more complex and value add activities. Our solution increases services, increases availability 24/7, frees up human capital through automation, increases efficiency and reduces response times and resolution times. On top of this, the use of our solution provides new insights into the Customer journey and boosts your Customer Experience (CX) This is your opportunity to introduce the power of an AI driven Chatbot in your organisation, with minimal upfront investments to enable this capability. Amelia (Chatbot) comes pre-integrated with the <a href="https://www.topdesk.com/nl/">TOPdesk</a> ITSM platform and pre-trained for TOPdesk Ticket Management, automation of the most Frequently Asked Questions (FAQs) and Microsoft Active Directory (AD) Account Management and is offered to you as a service (SaaS), for a monthly fee. <strong><a href="https://www.go2amelia.com/#contact">Contact us</a> to learn more. </strong>