Ligo Cloud
Ligo Cloud is a company specialized in developing modern and innovative solutions to simplify communication between brands and consumers.
Our software makes available, for businesses of all sizes, services that were previously accessible only to large companies in the market.
Through our communication platform, consumers will have an excellent omnichannel experience, with communication always focused on the message, not the medium.
Best of all, they’ll be able to use the best channel out there: the one they prefer, whenever they choose.
Whether by text messages or phone calls, email or chat, with human interaction or with chatbots and voicebots, with artificial intelligence, Code7 simplifies communication, so that your consumer has the best experience possible, whether via web, desktop , mobile or social media.
Solutions provided by Ligo Cloud
-

Ligo Bots Integration with TOPdesk
Start customer service using a chatbot. Through this integration, you will be able to open, consult, update and approve requests. -

Ligo IVR (URA) integration with TOPdesk
Identify your callers, open and consult incidents withot coding. -

Ligo Omni Integration with TOPdesk
Create and update tickets in TOPdesk directly from the live chat with the customer. Count your services and don't lose metric Create/update calls without leaving the chat