Our QR Codes to TOPdesk Assets connector allows you to select any asset from your TOPdesk installation and map it to a unique QR-code. This code can then be printed with any office printer and pasted near or on the physical asset itself, such as a meeting room, coffee machine or a laptop computer.
When a user encounters a problem with the asset they can quickly scan the QR code with their mobile phone and open the URL contained within. This leads to a form where a description of the problem can be entered, and then submitted right into TOPdesk so that your operators can be made aware of and then solve the problem.
The connector gives you access to customization options that will make your end users feel right at home. You can change the interface color of the web form to one that suits your organization, and also upload your own logo that is presented on every page.
In addition to visual settings it is also possible to add or remove fields from the web form for reporting incidents. Instead of requiring the end user to enter their own description of the problem you can let them choose from a pre-defined drop-down list.
In addition to reporting problems for your assets we have created some other features you might like as well:
- Show the user if there are any ongoing problems with the asset
- Display a list of child assets
- Report problems/incidents for child assets
How can i use this connector?
To use this connector you need to have a account in Linknow IO platform. In the platform we provide an intelligent set of defaults allowing for easy setup while still allowing users with specific needs to customize the connector.
Because of the graphical step-by-step guide we providing in our connectors in our platform the implement should go very fast and smooth to install.
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Sign up now for a 14-day free trial during which time you can use all of the features just like in the paid version.
You do not need to add payment information in order to try this connector out.
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Check out other connectors made by Linknow IO: https://linknow.io/connectors/