Ligo Omni Integration with TOPdesk

Solution created by Ligo Cloud

Create and update tickets in TOPdesk directly from the live chat with the customer.

Count your services and don’t lose metric

Create/update calls without leaving the chat

Price Paid
Hosting availability SaaS, Continuous deployment, On-premises on Virtual Appliance
Consultancy Not required
Available languages Portuguese
Region availability Brazil
https://ligo.cloud/
mariele.costa@code7.com
17361

Description

Ligo Cloud Omnichannel

Centralize touchpoints and view a unified history for each customer.

  • Increase operational capacity
  • Offer contextualized service
  • Customize attendance settings
  • Reduce costs
  • Ensure the security of sensitive data
  • Have more satisfied customers

How does it work

Create and update tickets in TOPdesk directly from the live chat with the customer.

Goals and benefits

  • Count your services and don’t lose metrics
  • Create/update calls without leaving the chat

Pricing details

The solution is free for all TOPdesk customers with an active Ligo Omni subscription