iFinder - TOPdesk Marketplace

Price	Paid
Hosting availability	SaaS, On-premises on Virtual Appliance
Consultancy	Optional
Available languages	Dutch, English, German, French, Italian, Spanish, Portugues, Swedish, Norwegian, Finnish, Polish, Japanese, Chinese (traditional and simplified), Croatian, Serbian, Greek
Region availability	Worldwide (remote), support hours during Central European Time (CET)

Description

iFinder improves search results by deploying artificial intelligence to deliver smart enterprise search functionality

iFinder Enterprise Search helps users in their day-to-day work – specifically, it helps in what has become the daily search for important information and documents. It comes with cutting-edge AI, Machine Learning, NLP as well as the highest level of competence in linguistic analysis for better search results.

Using iFinder Enterprise Search will help you to centralize access to all company data and at scale, enabling your organization to:

Provide exactly the information that users need from unstructured and structured data
Make full use of your company’s comprehensive knowledge
Achieve your goals faster with an intelligent software that learns from you
Benefit from an Enterprise Search solution that is considered by renowned tech analyst firms and has around three million daily users

Key features

Result list: Snippet with query highlighting, document preview, advanced dynamic filters, multiple search tabs, duplicate search and more
Role-based access: Users can only find and access content according to their user role and rights
Searchbar with auto-complete, auto-correction, instant search and more
User dashboard (e.g., saved searches, favorites, last search)
Support for more than 600 file types
Support for more than 80 other connectors besides TOPdesk
Special language analyzer for 29 languages
Works with Linux and Windows, per Docker, One Click Installer or Ansible scripted Installation
Optional: Search simultaneously in additional data sources. File share, SharePoint, Outlook 365, Confluence, Jira, Cloud, etc.

Key benefits:

Find TOPdesk data better and more completely thanks to linguistic and AI-based methods, with more relevance
Link and enrich TOPdesk content with information from other content sources
Leverage existing knowledge at the point of service
Answer queries faster, also find semantic equivalent answers and deliver better customer support
Reduce service response and resolution times
Make knowledge available in context at the push of a button
Identify subject matter experts

Take the next step in your company’s digital transformation with an AI-based Enterprise Search.

Get more insights in our short video >>

Contact:
If you want to learn more about our products or try out our software directly, contact us via sales@intrafind.com. We will get back to you as soon as possible.