Solution created by IntraFind Software AG

iFinder improves search results by deploying artificial intelligence to deliver smart enterprise search functionality.

Price Paid
Hosting availability SaaS, On-premises on Virtual Appliance
Consultancy Optional
Available languages Dutch, English, German, French, Italian, Spanish, Portugues, Swedish, Norwegian, Finnish, Polish, Japanese, Chinese (traditional and simplified), Croatian, Serbian, Greek
Region availability Worldwide (remote), support hours during Central European Time (CET)
KI 15738


iFinder improves search results by deploying artificial intelligence to deliver smart enterprise search functionality

iFinder Enterprise Search helps users in their day-to-day work – specifically, it helps in what has become the daily search for important information and documents. It comes with cutting-edge AI, Machine Learning, NLP as well as the highest level of competence in linguistic analysis for better search results.

Using iFinder Enterprise Search will help you to centralize access to all company data and at scale, enabling your organization to:

  • Provide exactly the information that users need from unstructured and structured data
  • Make full use of your company’s comprehensive knowledge
  • Achieve your goals faster with an intelligent software that learns from you
  • Benefit from an Enterprise Search solution that is considered by renowned tech analyst firms and has around three million daily users

Key features

  • Result list: Snippet with query highlighting, document preview, advanced dynamic filters, multiple search tabs, duplicate search and more
  • Role-based access: Users can only find and access content according to their user role and rights
  • Searchbar with auto-complete, auto-correction, instant search and more
  • User dashboard (e.g., saved searches, favorites, last search)
  • Support for more than 600 file types
  • Support for more than 80 other connectors besides TOPdesk
  • Special language analyzer for 29 languages
  • Works with Linux and Windows, per Docker, One Click Installer or Ansible scripted Installation
  • Optional: Search simultaneously in additional data sources. File share, SharePoint, Outlook 365, Confluence, Jira, Cloud, etc.

Key benefits:

  • Find TOPdesk data better and more completely thanks to linguistic and AI-based methods, with more relevance
  • Link and enrich TOPdesk content with information from other content sources
  • Leverage existing knowledge at the point of service
  • Answer queries faster, also find semantic equivalent answers and deliver better customer support
  • Reduce service response and resolution times
  • Make knowledge available in context at the push of a button
  • Identify subject matter experts

Take the next step in your company’s digital transformation with an AI-based Enterprise Search.

Get more insights in our short video >>

If you want to learn more about our products or try out our software directly, contact us via sales@intrafind.com. We will get back to you as soon as possible.