Description
The JML Process Module (Dutch: IDU Proces Module) helps your company to automate and streamline your JML processes. JML means “Joiners Movers Leavers”. IDU in Dutch means “Instroom, Doorstroom en Uitstroom”.
What is the JML Process Module?
The JML Process Module is an integration and automation solution. The JML Process Module covers both IAM (Identity and Access Management), i.e. provisioning and withdrawal of permissions, and the process of issuance and intake of devices.
The JML Process Module uses our platform Qixium to connect HR applications, Microsoft Entra (Azure AD) and other sources (for instance Microsoft Intune or SCCM) to TOPdesk.
The HR source application initiates the JML process and sends relevant employee data to Qixium. Qixium contains job profiles and RBAC matrices (Role-Based Access Control) and automatically creates and starts a change at the right moment with the right amount of change activities in TOPdesk. The change activities are assigned to the right operator groups (HR, Facility and ICT). Some activities will be resolved automatically. For instance creating (or archiving) accounts and linking (or unlinking) users to permission groups in Azure or local AD.
What does the JML Process Module deliver?
- Happy new employees; everything is available on the first day and they feel welcome at their new job
- No loss of hardware; everything that needs to be handed in is recorded in TOPdesk
- Increase in security; accounts are deactivated on time and software licenses are no longer in use by employees who left
- Less manual work; activities are automated, such as creating accounts and linking persons to rights groups
- Increasing efficiency and fewer errors by creating links between applications such as HR applications, Microsoft Entra (Azure), TOPdesk and others like Microsoft Intune and SCCM
- Time saving; no double data entries and no ping-pong effect between departments. Supporting departments will collaborate much better
- Better insight into the status of IDU processes and more interaction with managers via our forms module and TOPdesk Self-Service Portal
JML process flows
- Standard onboarding flow
- Onboarding flow with intervention form
- Onboarding flow with Entra (Azure AD) automations
About Scope4mation
As service automation and integration specialist for TOPdesk we support your organisation with solutions to get the most out of TOPdesk. For our story and solutions click here.
More information or a demo? Contact us via sales@scope4mation.com.