Workspace 365 integration with TOPdesk

Solution created by Workspace 365

Workspace 365 digital workspace environment

Price Free
Hosting availability SaaS
Consultancy Required
Available languages Dutch, English (Australia, New Zealand, United Kingdom, United States), Spanish, Italian, German, Norwegian, Swedish and Danish
Region availability Global
https://workspace365.net
mark.godthelp@workspace365.net
KI 15467

Description

Our integration with TOPdesk allows our Managed Service Partners as well as our customers to provide their account contacts with simple and easy access to their active requests. Account contacts have an up-to-date overview of active requests from the comfort of their Workspace 365 digital workspace environment, without the need to open the TOPdesk client portal. We also provide a quick way to directly access the TOPdesk client portal via Single Sign-on, directly from Workspace 365.

  • Lists active requests of an account contact (not yet for a TOPdesk operator), incl. status and registration date/time
  • Client portal deep linking per request

Benefits:

  • Up-to-date overview of most recent activity on requests directly in your digital workspace.

Available worldwide in Dutch, English (Australia, New Zealand, United Kingdom, United States), Spanish, Italian, German, Norwegian, Swedish and Danish.

 

Contacts:

Documentation: