With this scenario we setup and maintain an automated, one-way integration between GEMMA SWC (VNG) and TOPdesk (New Asset Management). For this we make use of scenarios. A Qixium scenario is a predefined set where we have already worked out most of the process aspects . These predefined sets are based on our best practice experience, together with your company knowledge a perfect match!
What are the benefits?
- Automates and integrates software assets in TOPdesk
- Easy setup and maintenance
- Reduces intensive manual work
- Cost reduction
- Scenario (Qixium) benefits:
- Delivered as a service
- Scenario insights
- Exclusions (easy tasks, resends, ignore functionality)
- Full focus on TOPdesk integrations
- Strong TOPdesk – Scope4mation partnership
- Can easily be expanded (and combined) with other TOPdesk-related scenarios
From the GEMMA Software Catalog we synchronise the following information to TOPdesk:
Curious for more information or do you have questions?
A complete motivation of our ‘GEMMA SWC – TOPdesk Asset synchronisation’ scenario (ENG/NL) can be found here: https://www.qixium.com/gemma-topdesk-asset-synchronisation/