Description

With this scenario we setup and maintain an automated, one-way integration between GEMMA SWC (VNG) and TOPdesk (New Asset Management). For this we make use of scenarios. A Qixium scenario is a predefined set where we have already worked out most of the process aspects . These predefined sets are based on our best practice experience, together with your company knowledge a perfect match!

What are the benefits? 

• Automates and integrates software assets in TOPdesk
• Easy setup and maintenance
• Reduces intensive manual work
• Cost reduction
• Scenario (Qixium) benefits:
  • Delivered as a service
  • Scenario insights
    • Dashboard
    • Exclusions (easy tasks, resends, ignore functionality)
    • Statistics
  • Full focus on TOPdesk integrations
  • Strong TOPdesk – Scope4mation partnership
  • Can easily be expanded (and combined) with other TOPdesk-related scenarios

What?

From the GEMMA Software Catalog we synchronise the following information to TOPdesk:

• Software
• Softwareversions
• Suppliers
• Relations

Curious for more information or do you have questions?

Do you want more information or a demo? Visit our website or contact us via sales@scope4mation.com .

A complete motivation of our ‘GEMMA SWC – TOPdesk Asset synchronisation’ scenario (ENG/NL) can be found here: https://www.qixium.com/gemma-topdesk-asset-synchronisation/