GEMMA SWC – Asset synchronisation

By Qixium

By registering software in the GEMMA Software Catalog, you can now also automatically update TOPdesk via this scenario.

Price Paid
Hosting availability SaaS, Classic on-premises
Consultancy Required
Available languages Dutch and English
Region availability The Netherlands (and worldwide remote) with support during Dutch office hours (CET)
https://www.qixium.com
13080

Description

With this scenario we setup and maintain an automated, one-way integration between GEMMA SWC (VNG) and TOPdesk (New Asset Management). For this we make use of scenarios. A Qixium scenario is a predefined set where we have already worked out most of the process aspects . These predefined sets are based on our best practice experience, together with your company knowledge a perfect match!

What are the benefits? 

  • Automates and integrates software assets in TOPdesk
  • Easy setup and maintenance
  • Reduces intensive manual work
  • Cost reduction
  • Scenario (Qixium) benefits:
    • Delivered as a service
    • Scenario insights
      • Dashboard
      • Exclusions (easy tasks, resends, ignore functionality)
      • Statistics
    • Full focus on TOPdesk integrations
    • Strong TOPdesk – Scope4mation partnership
    • Can easily be expanded (and combined) with other TOPdesk-related scenarios

What?

From the GEMMA Software Catalog we synchronise the following information to TOPdesk:

  • Software
  • Softwareversions
  • Suppliers
  • Relations

More information?

You would like to know more or have a (live) demo?  A complete motivation of our ‘GEMMA SWC – TOPdesk Asset synchronisation’ scenario (ENG/NL) can be found here: https://www.qixium.com/gemma-topdesk-asset-synchronisation/