Exact Online integration

By Innovaat

Save time and errors by integrating Exact Online with TOPdesk! Several modules are available to integrate:

  • Account / Branches
  • Closed tickets to concept invoices
  • Contracts / SLA
  • Registered time on invoices to Exact Online Uren & Facturen
Price Paid
TOPdesk version TOPdesk Professional 7.10 and up, or TOPdesk Enterprise
Hosting availability SaaS, On-premises
Consultancy Optional
Additional requirements Exact Online subscription


Product demo (in Dutch)

Main module including contacts

Synchronization is possible between Branches in TOPdesk and Accounts in Exact Online and their contact details. During the implementation will be discussed which software is leading and what the exact flow will be. This module is mandatory, as it serves as basis for all synchronisations.

Contracts module

If using Exact Online Contract Management, you can use this connector to synchronize with the Contracts in TOPdesk.

Invoicing module

Closed incidents can be invoiced directly based on time spent. It is possible to use a separate dashboard to invoice the incidents, or we can set it up automatically based on set business rules.

Time module

Instead of directly creating invoices, we can also synchronize the spent hours to Exact Online if you are using the ‘Uren & Facturen’ module. Invoices can then be created in Exact Online.


For every implementation we create a data flow chart in collaboration with you. Based on this flow chart we configure the modules, TOPdesk and Exact Online for you. Time to delivery is generally 2 months. Implementation costs includes a video training session.


The integration is hosted, maintained and updated constantly. Support by e-mail and phone is included.


Module Implementation Service
Main module including contacts 950,- one-time 590,- per year
Contracts module 690,- one-time included
Invoicing module 690,- one-time included
Time module 890,- one-time included

About Innovaat
Innovaat is a software company located in Boxmeer, Netherlands. They specialize in developing integrations between online software API’s. Transparancy, technical knowledge and customer support are the main drivers.

Other integrations with WeFact, AFAS or Twinfield are by request.


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