Spending too much time with setting up permissions for operators in your TOPdesk environment?
Do you find it difficult to wade through a morass of different access rights?
Consider this integration between TOPdesk and Microsoft Entra ID (aka. Azure Active Directory), built by the in-house TOPdesk team Fenrir!
With this integration the permissions of TOPdesk operators are synchronized based upon their Entra ID users group membership.
By adding or removing Entra ID users from a group, you can automatically grant and revoke their TOPdesk permissions.
Benefits of this integration:
- Enhance productivity of operators by quickly providing them all the relevant rights and access they need.
- Alleviate the administrative burden for application managers regarding permission management.
- Improve compliance and auditability by having a clear and consistent permission overview in Entra ID.
- Save time and effort by managing your TOPdesk operators permissions from a single source of truth: Entra ID.
- Reduce human errors and security risks by using Entra ID as single source of truth.