Description

beAnalytic, a company specialized in the data field, provides powerful analytical solutions for businesses seeking a strategic understanding of their operations and calls. 

Goals and benefits

The primary purpose of this Dashboard is to provide charts and analyses of the main call analysis metrics for a company. The goal is to offer a strategic view of operations with low implementation effort and high performance in data loading and processing. 

The main benefits include strategically analyzed data presented in a visually appealing and rapid manner. The Dashboard provides highly strategic data to drive customer success and optimize call processes. 

How does it work

Our platform provides a comprehensive analysis of essential metrics, including SLA, NPS, incidents, operators, and call times. Additionally, it presents a summarized executive page with key performance indicators (KPIs). Using cloud technologies for data, the Dashboard efficiently loads and processes information. Its user-friendly interface allows companies to easily gain strategic insights, ensuring an intuitive user experience. It will be ready for use in just 1 week.

Pricing details

Access to this powerful tool is offered through a monthly subscription, with a cost of BRL 900.00. We value flexibility, allowing you to cancel the subscription at any time, hassle-free.
The subscription includes/supports: Power BI license, data warehouse, virtual machines and scripts.

Success Cases

• Fuel distributor: full reporting automation and 121% increase in gross margin over two years 
• Logistics operator: full automation of reports and 80% reduction in damages costs  
• Electronic point/HR company: full automation of reports and 70% cost reduction in preparing them 

Dashboard examples