What our AI Powered Chatbot can do for your business
Everything you need in an enterprise-ready chatbot is already pre-configured. Create operational efficiency, reduce resource effort on basic client queries, increase cost efficiency and condense advanced AI experiences into few, simple clicks for customers and agents with our AI-powered chatbot.
- 80% Automation of customer queries
- Reduce manual effort of existing customer support staff by 60–80% so they can focus on tasks that really matter.
- 25% increase of leads and sales
- Automatically engage users and ask them the right questions to qualify leads and take the necessary action to convert them.
- 15% Improvement in client satisfaction
See in this video how it works:
Integration with TOPdesk
The AI Powered Chatbot solution can seamlessly integrated with all kind of CRM and IT service management tools.
When a customer sends an email to your service desk, TOPdesk creates an incident.
- Deliver 24/7 chat support with interactive human-like conversations
- Our Conversational AI-powered chatbot combines
- Pre-built integrations, contextual understanding, sentiment analysis, and advanced Natural Language Processing to understand user requests in real-time and automatically answer questions in multiple languages, round-the-clock.
- The more difficult questions/requests the ERA solution can smart escalate to a live agent.