Description
What our AI Powered Chatbot can do for your business
Everything you need in an enterprise-ready chatbot is already pre-configured. Create operational efficiency, reduce resource effort on basic client queries, increase cost efficiency and condense advanced AI experiences into few, simple clicks for customers and agents with our AI-powered chatbot.
Key Features
Powerful AI technology blended into existing operations through an intuitive and easy UI for your support team to ensure high productivity and automation with minimal training effort.
- 80% Automation of customer queries
- Reduce manual effort of existing customer support staff by 60–80% so they can focus on tasks that really matter.
- 25% increase of leads and sales
- Automatically engage users and ask them the right questions to qualify leads and take the necessary action to convert them.
- 15% Improvement in client satisfaction
Respond to users in an instant, 24/7, and converse naturally in their preferred language and on the right channel for the perfect conversational AI experience.
See in this video how it works:
Integration with TOPdesk
The AI Powered Chatbot solution can seamlessly integrated with all kind of CRM and IT service management tools.
When a customer sends an email to your service desk, TOPdesk creates an incident.
- Deliver 24/7 chat support with interactive human-like conversations
- Our Conversational AI-powered chatbot combines
- Pre-built integrations, contextual understanding, sentiment analysis, and advanced Natural Language Processing to understand user requests in real-time and automatically answer questions in multiple languages, round-the-clock.
- The more difficult questions/requests the ERA solution can smart escalate to a live agent.