Browse TOPdesk Integrations - TOPdesk Marketplace

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1 Click Call

A one-click solution for registering frequently occurring events in TOPdesk.
AFAS – Hour Invoicing (Timespent)

From TOPdesk we get time spent information, which we use to invoice this via AFAS.
AFAS – Person link

This link updates person cards in TOPdesk based on AFAS.
AFAS – Persons & companies synchronisation

When a person and company is registered in AFAS, you would like this to be automatically synchronized with TOPdesk. With our AFAS - TOPdesk solution this is possible!
AI Powered Chatbot

Empower your customer service with AI. Our intelligent and cost-effective chat solution can collaborate with your service agents to enable superior AI-powered customer experiences, 24/7.
Alltrack

Alltrack is a unique open IoT (Internet of Things) platform which supports supply chain processes.
Arinto Planning

Arinto optimizes the planning for all your resources, tasks, projects and materials. It integrates seamlessly with service management.
Asset Audit

Scan your rooms and it's assets to quickly update your CMDB.
Axle-IT Asset Intelligence Connector for TOPdesk

The Connector provides all the rules you need to normalize data, import warranty data from the vendor website and the intelligence to transform technical data into readable data in TOPdesk.
Azure DevOps Integration

The integration between TOPdesk and Azure DevOps provides organizations substantial efficiency gains.
Barracuda Managed Workplace integration

Trouble Tickets and Devices are automatically created as Incidents and Assets in TOPdesk and continuously kept in sync both ways.
BI ISM-dashboarding

Ready for use ITSM Dashboards. Easy filtering functionality. Transforming your TOPdesk data into trends and results on services, teams and processes to improve customer value. Designed by the ITSM experts, mostly applied by IT service delivery departments.
BiitOps

Enables you to automatically create and maintain client computers and company servers in TOPdesk Asset Manager, choosing the asset properties that are right for you.
Bruger verifikation med MitId og TOPdesk (Denmark)

Få en sikker verifikation af personer der ringer til service desken -hver gang! Bed brugeren bekræfte sin identitet med MitId selv via telefonopkald gennem et TOPdesk workflow integreret med FastPass. Brugeren er tryg og supporteren kan ikke fejle. Fuld revisionsspor i TOPdesk for processen
Business Intelligence Dashboards

Our Business Intelligence consultancy will help your company to interpret data and identify important insights, providing relevant information so that managers can make informed decisions.
Chatbot integration

Integrate smart chatbots and virtual agents directly within TOPdesk and provide customers with answers to frequently asked questions or assistance where needed.
Cloud Communications – Phone system integration

Cloud Communications is an in-house developed cloud VoIP platform. The future of business telephony where you don't miss a single call.
CSV import to Asset Management integration

Automatically import column-mapped CSV files into TOPdesk New Asset Management.
Custom forms – Open forms / QR code solution

Creating incidents directly from a QR code or form has never been this easy.
Custom forms – SSP solution

Creating SSP forms with more complex or dynamic fields is now possible.
Digital Access Control Management (ACM)

Let your customers, employees and/or citizens log in with eID, itsme, security code through mobile app, security code through SMS or Federal token to the the Self Service Portal and/or Technicians section of TOPdesk.
Digital Signing in TOPdesk with Evidos

Evidos allows you to have your documents digitally signed in a quick, easy and legally valid manner. The Evidos platform supports a variety of methods to verify a signatory’s identity.
Digital Signing in TOPdesk with Sign

Connect Sign with TOPdesk to fast and secure completion of contracts, agreements and documents without unnecessary printing and scanning.
Dstny Phone Integration

Seamlessly link the Dstny cloud telephony solution with TOPdesk.
Ebbot – AI Chatbot

Ebbot’s AI Chatbot Gold Partner Solution is fully integrated into the TOPdesk self-service portal.
Ebbot – Smart Live Chat

Ebbot's Smart Live chat Gold Partner Solution is fully integrated into the TOPdesk self-service portal.
Echo – Asset Discovery

Echo is your new tool to gather all the data of your devices in TOPdesk – and we will help you utilize that data to elevate your business. Echo is factory embedded on all laptops, computers and Macs (DEP), and only needs to be activated. This means, that you can practically know anything you want about each device, and onboarding is easy and fast, and no one can uninstall it or otherwise remove it from your hardware. All data is accessible to you as soon as Echo is activated – and it is never deleted. You will have full visibility of the entire life cycle of each device, and it is always automatically updated in real-time.
Email Response Automation (ERA)

Losing team productivity to manual triage of repetitive customer emails? Automate your email response with Artificial Intelligence (AI).
Embrace Social

Take your social intranet to the next level! We specialize in digital workplaces for professionals within healthcare, government, education, sheltered workshops, housing and broadcasting.
Entra ID: TOPdesk Permission Governance

Manage TOPdesk Operators rights and access, through Azure Active Directory users group memberships.
Event Management for TOPdesk – Cloud Edition

Connect TOPdesk with your favorite cloud monitoring tools and improve up-time. Integrations include Azure, AWS and Google Cloud.
Event Management for TOPdesk – FREE Edition

Quickly search through the entire database of tickets & incidents with the free edition of Event Management for TOPdesk.
Event Management for TOPdesk – Network Edition

Connect TOPdesk with your favorite network monitoring tools and improve up-time. Integrations include SolarWinds, PRTG, Nagios, Zabbix & Cisco Prime.
Exact Online integration (invoice closed TOPdesk Incidents)

Integrate TOPdesk with Exact Online. Invoice closed TOPdesk incidents directly in Exact Online.
Exchange Online: Out of Office Solution

With this Exchange Online integration, you can sync your users' automatic reply status to their operator profile in TOPdesk. This way, you can see at a glance if an operator is away/unavailable, thanks to a colored dot next to their name. You can also hover your cursor on the dot to see when they are expected to return.
Extended Anonymization

Do you run into problems with differences in retention of incident data in TOPdesk? Then this solution may be what you’re looking for.
FastPass Self Service of Password Reset SSPR

Give users self-service when they have password problems. You will see happy users with fast resolution Service desk will experience a reduction of 20-30% in tickets CISO will be happy as all calls are logged with complete information for compliance reporting Excellent and profitable business case
Feedback Solution

Solution to support unauthenticated feedback in TOPdesk.
Five Star Review

Simple & free customer feedback solution.
FlexWhere

FlexWhere, a Dutchview product, is a handy software application for agile organisations that have implemented meeting room management & hot desking and desk sharing.
GoBright Desk Booking

Take hybrid and flexible working to the next level with GoBright Desk Management. Search and book your desk based on your preferences. Pre-set your personal preferences for the sitting / standing height of your desk. And use te interactive Map to find your colleague.
GoBright Room Booking

With GoBright Room Booking in combination with Outlook a world op opportunities will open up for you. Search for a meeting room based on your preferences. Reserve catering, extra room services and invite & pre-register your attendees instantly, with your room booking.
Google Analytics for the Self-Service Portal

Analyse how your end-users are using the Self-Service Portal with a Google Analytics dashboard.
Holm Security – TOPdesk integrator

With our seamless bi-lateral integration with TOPdesk, you can view everything contained in your vulnerability management platform from within your existing TOPdesk environment
HUMBLE Online Software Platform

HUMBLE Online Software Platform creates overview and provides insight. HUMBLE merges all of the data flows and associated documents within real estate with processes for asset assurance, costs, status of real estate laws and regulations, and sustainability. The outcome? A durable, efficient building and happy occupants and users.
iFinder

iFinder improves search results by deploying artificial intelligence to deliver smart enterprise search functionality.
ilert

With iLert's TOPdesk integration, you can automatically create incidents in iLert from TOPdesk tickets and extend TOPdesk with reliable alerting (via phone call, SMS, push and more), on-call scheduling and automatic escalations.
Insocial ‘Service Experience’

With this product, you easily measure the customer satisfaction of your TOPdesk IT services.
Integration of OCS Inventory with TOPdesk

OCS Inventory is an open-source tool for hardware and software mapping in a network, and its architecture is based on widely accepted market tools such as Apache, MySQL, PHP, and PERL.
Integration of TOPdesk BOTs with WhatsApp API

AMTI is a reseller of a WhatsApp Business API from a BSP (Business Solution Providers) of Meta. This BSP is a leading company in the creation and management of chatbots for sales automation, customer service, and internal support. With its own machine learning-powered artificial intelligence engine, it is able to understand and anticipate user needs. Our platform offers customer service in three ways: 100% human, 100% automated, or hybrid, with automatic routing from bot to agent when necessary.
Iris

Iris is our Alltrack Medical track & trace solution tailored for the cure (for example hospitals) and care (for example elderly homes) environments.
IT Service Score and Performance Map

Make IT performance visible in your own virtual Services Map.
Jira integration

Create an issue in JIRA directly from TOPdesk when an event of your choosing triggers.
JML/IDU Process Module

Automating your Joiners-Movers-Leavers (JML) process with TOPdesk and Scope4mation.
Lansweeper integration

Integration created by TOPdesk in cooperation with Lansweeper. Automatically update Lansweeper's network scans into TOPdesk's CMDB.
Link TOPdesk => Freshdesk

Will escalate calls from TOPdesk to Freshdesk including sending updates within TOPdesk to Freshdesk. Messages from Freshdesk to TOPdesk are not included.
Link TOPdesk => ServiceNow

Will escalate calls from TOPdesk to ServiceNOW including sending updates within TOPdesk to ServiceNOW. Messages from ServiceNOW to TOPdesk are not included.
Link TOPdesk => Zendesk

Will escalate calls from TOPdesk to Zendesk including sending updates within TOPdesk to Zendesk. Messages from Zendesk to TOPdesk are not included.
Maintenance Board

Your preventative and corrective maintenance tasks in one user friendly overview.
Meeting Overview

The Meeting Overview shows all the current and upcoming meetings of the day based on your TOPdesk reservations.
Microsoft Azure AD integration

The easiest way to synchronize your Active Directory users into TOPdesk.
Microsoft Endpoint Manager integration

Automatically update your TOPdesk Assets based on their Azure registrations.
Microsoft Teams Notification (One-way)

This is a one-way integration from TOPdesk --> Teams.
N-central® – TOPdesk integration

Integrate your N‑able N-central® remote monitoring & management platform seamlessly with TOPdesk incident- and asset management.
NIVO Identity Management Software

Many secondary schools are using NIVO as Identity Management Software and also use TOPdesk; Now, we’ve made a connection between the two. In HRM-systems, all information about employees, employment contracts and organization is saved and maintained. Similar, a Student Advisory System shows all information about students, parents and their studies. Therefore, it is interesting for the school to use this data to link with NIVO systems. NIVO uses this idata to create identities, groups, departments and locations for TOPdesk.
Novadoc AI innovative chatbot integration

Innovative chatbot with seamless TOPdesk integration. Providing customers with a conversational chatbot to streamline their processes by utilizing the newest technologies and developments in the industry.
NPS.Today for TOPdesk – Feedback using Net Promoter Score

Empower your service management platform with NPS.Today for TOPdesk, turning your customer loyalty truly operational. NPS.Today is the leading multichannel NPS based survey engine for TOPdesk.
O-Prognose process integration

TOPdesk customers can easily integrate O-Prognose in their Facility Management processes as TOPdesk user. Real estate data is easily shared between the two solutions.
Okta SCIM connector for TOPdesk

This integration ensures a safe and user-friendly experience for Single Sign-On, Multi Factor Authenthication and Account Lifecycle Management.
OpManager ManageEngine integration

Alarms and Devices in OpManager are automatically created as Incidents and Assets in TOPdesk and continuously kept in sync.
Oracle Field Service integrated with TOPdesk

Oracle Field Service is a field service management solution that allows companies to schedule, forward, and equip their mobile agents to complete service activities at customer's homes, offices, or installed asset locations, thereby reducing operational expenses with ease of use and operation.
Outlook Room Booker

The Outlook Room Booker for TOPdesk allows organisations to either plan Room bookings in TOPdesk or Outlook and keep both in sync!
OutSmart (Connected Field Service Apps)

Register used materials and worked hours immediately in TOPdesk.
Prepaid Services

Fully integrate your Prepaid Services within Call Management.
Print & Scan QR Codes integration

Easily create QR-codes linking to your TOPdesk Assets that can then be printed with any office printer.
QR Connect

This flexibel solution helps self-reliance of end users and reduces the number of helpdesk calls.
Reports and Dashboards Integrated with TOPdesk – Power BI

AMTI develops reports and dashboards for strategic decision-making in your company using Microsoft Power BI. In addition to on-demand integration development with customized panels, AMTI has developed a book based on the TOPdesk data model for managing service indicators, which includes informative panels with different perspectives and addresses the key demands for strategic information from TOPdesk clients.
RES integration

Service automation with RES and TOPdesk. Directly execute a workflow in RES from TOPdesk when a customizable event triggers.
ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration)

ROGER365.io centralizes all communication touchpoints regardless of how the contact was initiated: webchat, WhatsApp, or any of the supported social channels within Microsoft Teams.
Room Reservation Screens

Show room occupation and allow direct booking with the Room Reservation Screens.
RoomGuide by LeftClick

The RoomGuide displays indicate what (meeting) room is available. The room can be reserved or released on the spot.
SCCM – Asset Synchronisation

Extend control of your company assets with the Microsoft System Center Configuration Manager (SCCM) integration.
SelfGuide – Create Knowledge Items

Use SelfGuide to create, actualize and optimize TOPdesk knowledge items effortlessly.
SelfGuide – Ready for a digital future

SelfGuide is a user adoption platform for making your business ready for a digital future.
Service Mesh

An Early Warning System for IT-management. Detect problems through data from your IT systems and TOPdesk, improve your IT support and prevent problems before they occur.
Sigmax Field Service Solutions

Connect is the field service management solution that supports your entire service process. Sigmax Field Service Solutions knows what it takes to set up a successful, integrated and safe software solution.
Simplify complexity with BlueDolphin

Empowering organizations with Agile Business Transformation.
Single Label Printing

Generate a barcode label directly from the asset card by adding it as a widget to the asset template
Slack one way integration

This is a one-way integration from TOPdesk –> Slack.
Smart Meetings

Manage reservations in TOPdesk through an intuitive application on your smartphone, door signs or kiosks.
SmartAIM Authorisation Management Suite

More insight and control over access to data.
SnapEngage chat integration

Snapengage is a chat tool that allows you to digitally chat with anyone in its application. The integration between TOPdesk and Snapengage allows you to publish Snapengage’s chat bubble on your TOPdesk Self-Service Portal.
Social intranet / Digital Workplace

A social intranet for healthcare professionals.
Stratusphere UX integration

Stratusphere UX integration of Liquidware.
TeamViewer session request

Generate a Teamviewer session from TOPdesk and add it to the progress trail of your call to quickly get remote access setup with a caller.
Telephony integration software | Red Cactus

With the telephony integration software of Red Cactus, incoming and outgoing calls will generate on-screen notifications on your computer.
Tenjin – your digital assistant
Testersuite – TOPdesk integration

Seamless integration TOPdesk and Testersuite B.V.
TestMonitor → TOPdesk integration

Create TOPdesk calls from TestMonitor issues! Simple in One-Click!
Texting with Messagebird

Informing your operators or callers rightaway? Inform them by sending a text message through the Messagebird platform. Easy to configure, easy to use!
Tools4ever – IDaaS HelloID

Tools4ever Identity as a Service (IDaaS) solution, HelloID and TOPdesk ITSM software collaboration.
TOPdesk – Dynatrace connector

TOPdesk and Dynatrace integration via ZigiOps platform.
TOPdesk – Exact Synergy: create an invoice

If you need to create an invoice in Exact Synergy after completing an incident, then this is the solution for you. Once the incident is closed all time registered that is billable should create an invoice in Exact Synergy for the billable time.
TOPdesk – Micro Focus Operations Bridge Manager connector

TOPdesk OpsBridge integration - show detailed information on active incidents or changes for specific Configuration Items.
TOPdesk – TOPdesk Link

The TOPdesk to TOPdesk Link has been developed to offer a simple and efficient way to exchange incidents between two different TOPdesk systems.
TOPdesk & D4Sign Integration

D4Sign serves all people and companies, from different segments, that need to sign documents, replacing traditional bureaucracy with the practicality of electronic and digital signatures. This integration will automate your documents elaborations and e-mail sendings using TOPdesk data (employee information, asset information etc). After the signing flow is complete, a copy of the signed document will be attchached to the change activitie.
TOPdesk Analytics Dashboard

Complete Analytics - Dashboard Suite for Incident & Change and SLA management.
TOPdesk Connector (SCOM and Azure Alert integration)

Integrate Azure Monitor and SCOM alerts with TOPdesk's incident management process. Take a look at the<strong> <a href="https://marketplace.topdesk.com/wp-content/uploads/2018/01/TOPdesk_Connector_Two-pager.pdf" target="_blank" rel="noopener">two pager brochure</a> </strong>or <strong><a href="https://www.topdeskconnector.com/">visit the website</a></strong> of the TOPdesk Connector.
TOPdesk Connector for Splunk

Connect Splunk with TOPdesk for the automatic creation of actionable tickets.
TOPdesk data model in Power BI

TOPdesk data model for self service report- and dashboard development in Power BI.
TOPdesk HSM (WhatsApp) notifications

Extend your TOPdesk notifications and alerts using HSM (Highly Structured Message) - WhatsApp
TOPdesk Incident & Change SLA Dashboard for Power BI

Complete Analytics - Dashboard Suite for Incident & Change and SLA management.
TOPdesk Incident Integration

<div> <div>Versio.io is a software platform that creates a detailed inventory of the entire corporate IT landscape and shows the relationships between IT components.</div> <div>Based on this unique digital twin, changes can be identified, IT security and governance can be assessed and IT control can be implemented more cost-effectively and professionally with significantly less effort.</div> </div>
TOPdesk insight services in Power BI or Qlik

Customized TOPdesk reports in Power BI.
TOPdesk Jira Integration

This integration supports the creation of Jira issues in TOPdesk and TOPdesk incidents/changes in Jira.
TOPdesk plugin to Zervicepoint Service automation system

Automates boring manual standardized tasks for you so that you can use your time for more complex and creative work.
TOPdesk Problem and SLA Dashboard for Power BI

Complete Analytics - Dashboard Suite for Problem and SLA management.
TOPdesk report pack in Power BI

Report pack covering the frequently asked service management reports.
TOPdesk Self Service Automator

We will gladly help you to optimize your IT-service management process with the power of Automation.
TOPdesk SMS notifications

Extend your TOPdesk notifications and alerts using SMS (Short Message Service)
TrackTable

TrackTable shares information digitally between customer and supplier. TrackTable optimizes the communication and the process between the customer and the supplier.
TrakaWEB integration

Manage your company’s keys and asset within TOPdesk!
Trello integration

Create a card in Trello directly from TOPdesk when an event of your choosing triggers.
User Verification for TOPdesk

Verify the identity of users calling the service desk in a secure and intelligent workflow. Integrated into the TOPdesk workflow. Intuitive process for service desk supporters. Prevents user identity theft from the service desk, when passwords are issued when users have forgotten their passwords. Fast implementation low operational cost per user.
ValidSign – Digital Signing in TOPdesk

Connect ValidSign with TOPdesk for fast and secure completion of contracts, agreements, and documents without unnecessary printing and scanning. <a href="https://marketplace.topdesk.com/wp-content/uploads/2023/03/new-ui-1.png"><img class=" wp-image-10067 alignleft" src="https://marketplace.topdesk.com/wp-content/uploads/2023/03/new-ui-1-300x189.png" alt="" width="321" height="202" /></a>
Vitec Fast API integration

Ensure your tenants are always available in TOPdesk when you need them.
WhatsApp Chatbot Integration

Start customer service via WhatsApp using a chatbot. Through this integration, you will be able to open, consult and receive notifications about updates to your calls or requests.
Whatsapp Integration (with SaySimple)

Meet Saysimple, official API provider for omnichannel messaging. Use Saysimple to communicate with customers on WhatsApp, Facebook Messenger and Twitter, directly from your existing TOPdesk environment.
WISH Real Estate Management Integration

Streamline your real estate processes and support managers and employees in managing, maintaining and renting their property.
Workspace 365 integration with TOPdesk

Workspace 365 digital workspace environment
Xelion – TOPdesk Connector

Xelion Phone System is a comprehensive Dutch business VoIP solution. VoIP telephony is the business communication of the future.
Zapier Integration Platform

Utilize productivity super powers by connecting TOPdesk with 3,000+ apps to automate your work. No coding required.
ZigiOps: Jira TOPdesk integration

TOPdesk Jira integration with ZigiOps no-code platform.
ZigiOps: TOPdesk Azure DevOps integration

TOPdesk Azure DevOps integration with ZigiOps no-code platform.

1 Click Call

AFAS – Hour Invoicing (Timespent)

AFAS – Person link

AFAS – Persons & companies synchronisation

AI Powered Chatbot

Alltrack

Arinto Planning

Asset Audit

Axle-IT Asset Intelligence Connector for TOPdesk

Azure DevOps Integration

Barracuda Managed Workplace integration

BI ISM-dashboarding

BiitOps

Bruger verifikation med MitId og TOPdesk (Denmark)

Business Intelligence Dashboards

Chatbot integration

Cloud Communications – Phone system integration

CSV import to Asset Management integration

Custom forms – Open forms / QR code solution

Custom forms – SSP solution

Digital Access Control Management (ACM)

Digital Signing in TOPdesk with Evidos

Digital Signing in TOPdesk with Sign

Dstny Phone Integration

Ebbot – AI Chatbot

Ebbot – Smart Live Chat

Echo – Asset Discovery

Email Response Automation (ERA)

Embrace Social

Entra ID: TOPdesk Permission Governance

Event Management for TOPdesk – Cloud Edition

Event Management for TOPdesk – FREE Edition

Event Management for TOPdesk – Network Edition

Exact Online integration (invoice closed TOPdesk Incidents)

Exchange Online: Out of Office Solution

Extended Anonymization

FastPass Self Service of Password Reset SSPR

Feedback Solution

Five Star Review

FlexWhere

GoBright Desk Booking

GoBright Room Booking

Google Analytics for the Self-Service Portal

Holm Security – TOPdesk integrator

HUMBLE Online Software Platform

iFinder

ilert

Insocial ‘Service Experience’

Integration of OCS Inventory with TOPdesk

Integration of TOPdesk BOTs with WhatsApp API

Iris

IT Service Score and Performance Map

Jira integration

JML/IDU Process Module

Lansweeper integration

Link TOPdesk => Freshdesk

Link TOPdesk => ServiceNow

Link TOPdesk => Zendesk

Maintenance Board

Meeting Overview

Microsoft Azure AD integration

Microsoft Endpoint Manager integration

Microsoft Teams Notification (One-way)

N-central® – TOPdesk integration

NIVO Identity Management Software

Novadoc AI innovative chatbot integration

NPS.Today for TOPdesk – Feedback using Net Promoter Score

O-Prognose process integration

Okta SCIM connector for TOPdesk

OpManager ManageEngine integration

Oracle Field Service integrated with TOPdesk

Outlook Room Booker

OutSmart (Connected Field Service Apps)

Prepaid Services

Print & Scan QR Codes integration

QR Connect

Reports and Dashboards Integrated with TOPdesk – Power BI

RES integration

ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration)

Room Reservation Screens