Showing all 5 results
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Messaging Integrations (WhatsApp, Facebook Messenger and Twitter)
Meet Saysimple, official API provider for omnichannel messaging. Use Saysimple to communicate with customers on WhatsApp, Facebook Messenger and Twitter, directly from your existing TOPdesk environment. -
WhatsApp Chatbot Integration
Start customer service via WhatsApp using a chatbot. Through this integration, you will be able to open, consult and receive notifications about updates to your calls or requests. -
ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration)
ROGER365.io centralizes all communication touchpoints regardless of how the contact was initiated: webchat, WhatsApp, or any of the supported social channels within Microsoft Teams. -
Texting with Messagebird
Informing your operators or callers rightaway? Inform them by sending a text message through the Messagebird platform. Easy to configure, easy to use! -
Chatbot integration
Integrate smart chatbots and virtual agents directly within TOPdesk and provide customers with answers to frequently asked questions or assistance where needed.