Showing all 7 results
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Whatsapp Integration (with SaySimple)
Meet Saysimple, official API provider for omnichannel messaging. Use Saysimple to communicate with customers on WhatsApp, Facebook Messenger and Twitter, directly from your existing TOPdesk environment. -
Integration of TOPdesk BOTs with WhatsApp API
AMTI is a reseller of a WhatsApp Business API from a BSP (Business Solution Providers) of Meta. This BSP is a leading company in the creation and management of chatbots for sales automation, customer service, and internal support. With its own machine learning-powered artificial intelligence engine, it is able to understand and anticipate user needs. Our platform offers customer service in three ways: 100% human, 100% automated, or hybrid, with automatic routing from bot to agent when necessary. -
TOPdesk HSM (WhatsApp) notifications
Extend your TOPdesk notifications and alerts using HSM (Highly Structured Message) - WhatsApp -
WhatsApp Chatbot Integration
Start customer service via WhatsApp using a chatbot. Through this integration, you will be able to open, consult and receive notifications about updates to your calls or requests. -
ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration)
ROGER365.io centralizes all communication touchpoints regardless of how the contact was initiated: webchat, WhatsApp, or any of the supported social channels within Microsoft Teams. -
Texting with Messagebird
Informing your operators or callers rightaway? Inform them by sending a text message through the Messagebird platform. Easy to configure, easy to use! -
Chatbot integration
Integrate smart chatbots and virtual agents directly within TOPdesk and provide customers with answers to frequently asked questions or assistance where needed.