Browse TOPdesk Integrations - TOPdesk Marketplace

Showing all 101 results

1 Click Call

A one-click solution for registering frequently occurring events in TOPdesk.
AFAS – Hour Invoicing (Timespent)

From TOPdesk we get time spent information, which we use to invoice this via AFAS.
AFAS – Person link

This link updates person cards in TOPdesk based on AFAS.
AFAS – Persons & companies synchronisation

When a person and company is registered in AFAS, you would like this to be automatically synchronized with TOPdesk. With our AFAS - TOPdesk solution this is possible!
AI Powered Chatbot

Empower your customer service with AI. Our intelligent and cost-effective chat solution can collaborate with your service agents to enable superior AI-powered customer experiences, 24/7.
ANSUR Integration

Integrate ANSUR testing in the TOPdesk process.
Arinto Planning

Arinto optimizes the planning for all your resources, tasks, projects and materials. It integrates seamlessly with service management.
Asset Audit

Scan your rooms and it's assets to quickly update your CMDB.
Axle-IT Asset Intelligence Connector for TOPdesk

The Connector provides all the rules you need to normalize data, import warranty data from the vendor website and the intelligence to transform technical data into readable data in TOPdesk.
Azure DevOps Integration

The integration between TOPdesk and Azure DevOps provides organizations substantial efficiency gains.
Barracuda Managed Workplace integration

Trouble Tickets and Devices are automatically created as Incidents and Assets in TOPdesk and continuously kept in sync both ways.
BI ISM-dashboarding

Ready for use ITSM Dashboards. Easy filtering functionality. Transforming your TOPdesk data into trends and results on services, teams and processes to improve customer value. Designed by the ITSM experts, mostly applied by IT service delivery departments.
Chatbot integration

Integrate smart chatbots and virtual agents directly within TOPdesk and provide customers with answers to frequently asked questions or assistance where needed.
Cloud Communications – Phone system integration

Cloud Communications is an in-house developed cloud VoIP platform. The future of business telephony where you don't miss a single call.
CSV import to Asset Management integration

Automatically import column-mapped CSV files into TOPdesk New Asset Management.
Custom forms – Open forms / QR code solution

Creating incidents directly from a QR code or form has never been this easy.
Custom forms – SSP solution

Creating SSP forms with more complex or dynamic fields is now possible.
Digital Access Control Management (ACM)

Let your customers, employees and/or citizens log in with eID, itsme, security code through mobile app, security code through SMS or Federal token to the the Self Service Portal and/or Technicians section of TOPdesk.
Digital Signing in TOPdesk with Sign

Connect Sign with TOPdesk to fast and secure completion of contracts, agreements and documents without unnecessary printing and scanning.
Ebbot chatbot and live chat tool

Powerful chatbot with TOPdesk integration and live chat.
Email Response Automation (ERA)

Losing team productivity to manual triage of repetitive customer emails? Automate your email response with Artificial Intelligence (AI).
Event Management for TOPdesk – Cloud Edition

Connect TOPdesk with your favorite cloud monitoring tools and improve up-time. Integrations include Azure, AWS and Google Cloud.
Event Management for TOPdesk – FREE Edition

Quickly search through the entire database of tickets & incidents with the free edition of Event Management for TOPdesk.
Event Management for TOPdesk – Network Edition

Connect TOPdesk with your favorite network monitoring tools and improve up-time. Integrations include SolarWinds, PRTG, Nagios, Zabbix & Cisco Prime.
Exact Online integration (invoice closed TOPdesk Incidents)

Integrate TOPdesk with Exact Online. Invoice closed TOPdesk incidents directly in Exact Online.
Extended Anonymization

Do you run into problems with differences in retention of incident data in TOPdesk? Then this solution may be what you’re looking for.
Feedback Solution

Solution to support unauthenticated feedback in TOPdesk.
Five Star Review

Simple & free customer feedback solution.
FlexWhere

FlexWhere, a Dutchview product, is a handy software application for agile organisations that have implemented meeting room management & hot desking and desk sharing.
GEMMA SWC – Asset synchronisation

By registering software in the GEMMA Software Catalog, you can now also automatically update TOPdesk via this scenario.
GoBright Desk Management

Take hybrid and flexible working to the next level with GoBright Desk Management. Search and book your desk based on your preferences. Pre-set your personal preferences for the sitting / standing height of your desk. And use te interactive Map to find your colleague.
GoBright Room Management

With GoBright Room Booking in combination with Outlook a world op opportunities will open up for you. Search for a meeting room based on your preferences. Reserve catering, extra room services and invite & pre-register your attendees instantly, with your room booking.
Google Analytics for the Self-Service Portal

Analyse how your end-users are using the Self-Service Portal with a Google Analytics dashboard.
HUBSpot – Incident integration

Synchronising TOPdesk 1st and 2nd line and partial notifications with HUBspot.
Insocial ‘Service Experience’

With this product, you easily measure the customer satisfaction of your TOPdesk IT services.
IT Service Score and Performance Map

Make IT performance visible in your own virtual Services Map.
Jira integration

Create an issue in JIRA directly from TOPdesk when an event of your choosing triggers.
JML/IDU Process Module

Automating your Joiners-Movers-Leavers (JML) process with TOPdesk and Scope4mation.
Lansweeper integration

Integration created by TOPdesk in cooperation with Lansweeper. Automatically update Lansweeper's network scans into TOPdesk's CMDB.
Link TOPdesk => Freshdesk

Will escalate calls from TOPdesk to Freshdesk including sending updates within TOPdesk to Freshdesk. Messages from Freshdesk to TOPdesk are not included.
Link TOPdesk => ServiceNow

Will escalate calls from TOPdesk to ServiceNOW including sending updates within TOPdesk to ServiceNOW. Messages from ServiceNOW to TOPdesk are not included.
Link TOPdesk => Zendesk

Will escalate calls from TOPdesk to Zendesk including sending updates within TOPdesk to Zendesk. Messages from Zendesk to TOPdesk are not included.
Maintenance Board

Your preventative and corrective maintenance tasks in one user friendly overview.
Meeting Overview

The Meeting Overview shows all the current and upcoming meetings of the day based on your TOPdesk reservations.
Messaging Integrations (WhatsApp, Facebook Messenger and Twitter)

Meet Saysimple, official API provider for omnichannel messaging. Use Saysimple to communicate with customers on WhatsApp, Facebook Messenger and Twitter, directly from your existing TOPdesk environment.
Microsoft Azure AD integration

The easiest way to synchronize your Active Directory users into TOPdesk.
Microsoft Endpoint Manager integration

Automatically update your TOPdesk Assets based on their Azure registrations.
Microsoft Teams one way integration

This is a one-way integration from TOPdesk --> Teams.
NPS.Today for TOPdesk – Feedback using Net Promoter Score

Empower your service management platform with NPS.Today for TOPdesk, turning your customer loyalty truly operational. NPS.Today is the leading multichannel NPS based survey engine for TOPdesk.
O-Prognose process integration

TOPdesk customers can easily integrate O-Prognose in their Facility Management processes as TOPdesk user. Real estate data is easily shared between the two solutions.
Office App

The most advanced employee engagement platform for offices.
Okta SCIM connector for TOPdesk

This integration ensures a safe and user-friendly experience for Single Sign-On, Multi Factor Authenthication and Account Lifecycle Management.
OpManager ManageEngine integration

Alarms and Devices in OpManager are automatically created as Incidents and Assets in TOPdesk and continuously kept in sync.
Outlook Room Booker

The Outlook Room Booker for TOPdesk allows organisations to either plan Room bookings in TOPdesk or Outlook and keep both in sync!
OutSmart (Connected Field Service Apps)

Register used materials and worked hours immediately in TOPdesk.
Prepaid Services

Fully integrate your Prepaid Services within Call Management.
Print & Scan QR Codes integration

Easily create QR-codes linking to your TOPdesk Assets that can then be printed with any office printer.
RES integration

Service automation with RES and TOPdesk. Directly execute a workflow in RES from TOPdesk when a customizable event triggers.
ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration)

ROGER365.io centralizes all communication touchpoints regardless of how the contact was initiated: webchat, WhatsApp, or any of the supported social channels within Microsoft Teams.
Room Reservation Screens

Show room occupation and allow direct booking with the Room Reservation Screens.
RoomGuide by LeftClick

The RoomGuide displays indicate what (meeting) room is available. The room can be reserved or released on the spot.
SCCM – Asset Synchronisation

Extend control of your company assets with the Microsoft System Center Configuration Manager (SCCM) integration.
SCOM – TOPdesk Incident Integration

From Microsoft System Center Operation Manager we register and process SCOM incidents in TOPdesk. Registered TOPdesk incident information is being updated in SCOM!
SelfGuide – Create Knowledge Items

Use SelfGuide to create, actualize and optimize TOPdesk knowledge items effortlessly.
SelfGuide – Ready for a digital future

SelfGuide is a user adoption platform for making your business ready for a digital future.
Service Mesh

An Early Warning System for IT-management. Detect problems through data from your IT systems and TOPdesk, improve your IT support and prevent problems before they occur.
Sigmax Field Service Solutions

Connect is the field service management solution that supports your entire service process. Sigmax Field Service Solutions knows what it takes to set up a successful, integrated and safe software solution.
Simplify complexity with BlueDolphin

Empowering organizations with Agile Business Transformation.
Single Label Printing

Generate a barcode label directly from the asset card by adding it as a widget to the asset template
Slack one way integration

This is a one-way integration from TOPdesk –> Slack.
Smart Meetings

Manage reservations in TOPdesk through an intuitive application on your smartphone, door signs or kiosks.
SnapEngage chat integration

Snapengage is a chat tool that allows you to digitally chat with anyone in its application. The integration between TOPdesk and Snapengage allows you to publish Snapengage’s chat bubble on your TOPdesk Self-Service Portal.
Social intranet / Digital Workplace

A social intranet for healthcare professionals.
Stratusphere UX integration

Stratusphere UX integration of Liquidware.
TeamViewer meeting request

Generate a Teamviewer meeting request from TOPdesk and add it to the progress trail of your call to quickly get remote access setup with a caller.
Telephone CTI or Skype integration with Toastar

Integrate TOPdesk with telephony platforms so your employees work more efficient and you improve your customers' experience.
Telephony integration software | Red Cactus

With the telephony integration software of Red Cactus, incoming and outgoing calls will generate on-screen notifications on your computer.
TestMonitor → TOPdesk integration

Create TOPdesk calls from TestMonitor issues! Simple in One-Click!
Texting with Messagebird

Informing your operators or callers rightaway? Inform them by sending a text message through the Messagebird platform. Easy to configure, easy to use!
Tools4ever – IDaaS HelloID

Tools4ever Identity as a Service (IDaaS) solution, HelloID and TOPdesk ITSM software collaboration.
TOPdesk – Dynatrace connector

TOPdesk and Dynatrace integration via ZigiOps platform.
TOPdesk – Exact Synergy: create an invoice

If you need to create an invoice in Exact Synergy after completing an incident, then this is the solution for you. Once the incident is closed all time registered that is billable should create an invoice in Exact Synergy for the billable time.
TOPdesk – Micro Focus Operations Bridge Manager connector

Show detailed information on active incidents or changes for specific Configuration Items.
TOPdesk – TOPdesk Link

The TOPdesk to TOPdesk Link has been developed to offer a simple and efficient way to exchange incidents between two different TOPdesk systems.
TOPdesk Analytics Dashboard

Complete Analytics - Dashboard Suite for Incident & Change and SLA management.
TOPdesk Connector (SCOM and Azure Alert integration)

Integrate Azure Monitor and SCOM alerts with TOPdesk's incident management process. Take a look at the <a href="https://marketplace.topdesk.com/wp-content/uploads/2018/01/TOPdesk_Connector_Two-pager.pdf" target="_blank" rel="noopener">two pager brochure</a> or <a href="https://www.topdeskconnector.com/">visit the website</a> of the TOPdesk Connector.
TOPdesk Connector for Splunk

Connect Splunk with TOPdesk for the automatic creation of actionable tickets.
TOPdesk data model in Power BI

TOPdesk data model for self service report- and dashboard development in Power BI.
TOPdesk insight services in Power BI or Qlik

Customized TOPdesk reports in Power BI.
TOPdesk Jira Integration

This integration supports the creation of Jira issues in TOPdesk and TOPdesk incidents/changes in Jira.
TOPdesk plugin to Zervicepoint Service automation system

Automates boring manual standardized tasks for you so that you can use your time for more complex and creative work.
TOPdesk report pack in Power BI

Report pack covering the frequently asked service management reports.
TOPdesk Self Service Automator

We will gladly help you to optimize your IT-service management process with the power of Automation.
TrakaWEB integration

Manage your company’s keys and asset within TOPdesk!
Trello integration

Create a card in Trello directly from TOPdesk when an event of your choosing triggers.
Vitec Fast API integration

Ensure your tenants are always available in TOPdesk when you need them.
Webshop

Let your employees shop for the products you've made available to them.
WISH Real Estate Management Integration

Streamline your real estate processes and support managers and employees in managing, maintaining and renting their property.
Workspace 365 integration with TOPdesk

Workspace 365 digital workspace environment
Xelion – TOPdesk Connector

Xelion Phone System is a comprehensive Dutch business VoIP solution. VoIP telephony is the business communication of the future.
Zapier Integration Platform

Utilize productivity super powers by connecting TOPdesk with 3,000+ apps to automate your work. No coding required.

1 Click Call

AFAS – Hour Invoicing (Timespent)

AFAS – Person link

AFAS – Persons & companies synchronisation

AI Powered Chatbot

ANSUR Integration

Arinto Planning

Asset Audit

Axle-IT Asset Intelligence Connector for TOPdesk

Azure DevOps Integration

Barracuda Managed Workplace integration

BI ISM-dashboarding

Chatbot integration

Cloud Communications – Phone system integration

CSV import to Asset Management integration

Custom forms – Open forms / QR code solution

Custom forms – SSP solution

Digital Access Control Management (ACM)

Digital Signing in TOPdesk with Sign

Ebbot chatbot and live chat tool

Email Response Automation (ERA)

Event Management for TOPdesk – Cloud Edition

Event Management for TOPdesk – FREE Edition

Event Management for TOPdesk – Network Edition

Exact Online integration (invoice closed TOPdesk Incidents)

Extended Anonymization

Feedback Solution

Five Star Review

FlexWhere

GEMMA SWC – Asset synchronisation

GoBright Desk Management

GoBright Room Management

Google Analytics for the Self-Service Portal

HUBSpot – Incident integration

Insocial ‘Service Experience’

IT Service Score and Performance Map

Jira integration

JML/IDU Process Module

Lansweeper integration

Link TOPdesk => Freshdesk

Link TOPdesk => ServiceNow

Link TOPdesk => Zendesk

Maintenance Board

Meeting Overview

Messaging Integrations (WhatsApp, Facebook Messenger and Twitter)

Microsoft Azure AD integration

Microsoft Endpoint Manager integration

Microsoft Teams one way integration

NPS.Today for TOPdesk – Feedback using Net Promoter Score

O-Prognose process integration

Office App

Okta SCIM connector for TOPdesk

OpManager ManageEngine integration

Outlook Room Booker

OutSmart (Connected Field Service Apps)

Prepaid Services

Print & Scan QR Codes integration

RES integration

ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration)

Room Reservation Screens

RoomGuide by LeftClick

SCCM – Asset Synchronisation

SCOM – TOPdesk Incident Integration

SelfGuide – Create Knowledge Items

SelfGuide – Ready for a digital future

Service Mesh

Sigmax Field Service Solutions

Simplify complexity with BlueDolphin

Single Label Printing

Slack one way integration

Smart Meetings

SnapEngage chat integration

Social intranet / Digital Workplace

Stratusphere UX integration

TeamViewer meeting request

Telephone CTI or Skype integration with Toastar

Telephony integration software | Red Cactus

TestMonitor → TOPdesk integration

Texting with Messagebird

Tools4ever – IDaaS HelloID