The 1 Click Call solution allows you to count how many times an event has happened. An example of use at a service desk: when a visitor asks for directions, you can register handling this question with one click. You can create a button for each event you would like to monitor and group them in subcategories to organize them.
1 Click Call features
- When clicking a button, a TOPdesk incident is created that will directly be closed.
- Supports different locations of multiple servicedesks.
- Keep track of what is happening at the service desk with the flexible TOPdesk incident reporting system.